Solving challenges to maximise your organisation's success.

We’ll develop a tailored communication strategy, implement
a quick-win project plan, and provide knowledge transfer and training to ensure your team manages the new process.

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40%

Boosted Productivity

Reducing the 40% of workers spending a quarter of their week on manual tasks can unlock significant efficiency.

41%

Budget Optimisation

Businesses can save 32% to 41% of their software budget by eliminating unnecessary features.

Why process
improvement?

Business process improvement is a systematic methodology that involves evaluating and refining current processes to boost productivity, enhance products, and improve services. By focusing on optimising these elements, the goal is to provide an outstanding customer experience, which is essential for achieving long-term business success.

Root cause analysis

We will examine your problem to identify potential root causes and suggest solutions. These will be validated through interviews, workshops, and anonymous surveys.

Planning and implementation

We will identify underlying issues and agree on solutions. A project plan will be created, prioritising "quick win solutions" for rapid change. These changes will be implemented either directly or in collaboration with your team.

People engagement

We will develop and implement a communication strategy to ensure your team feels informed, involved, and committed throughout the organisational transformation.

Knowledge transfer and sharing

We will provide a knowledge transfer document and train your designated team members on how to manage and execute the new process. Leaving you ready and confident at project close-out.

A case study for  a recruitment consultancy in South West, UK.

The requirement

A South West UK recruitment consultancy struggled with sales forecasting due to their system's handling of complex commissions, leading to manual data entry. They needed an automated solution for weekly reports based on these commissions.

Weekly report

A streamlined process for easy, consistent report generation.

Commission calculations

Dynamic and adaptable calculations based on employee type.

Forecasting hiring trends

Analysing past hiring patterns to predict future recruitment needs.

The approach

Mastering the commission structures.

The project examined three types of consultant leads, each with distinct commission structures and calculation methods. By conducting collaborative workshops and using real data from the consultancy firm's system, we developed formulas to accurately replicate the expected commission outputs.

The outcome

Substantial reduction in administrative workload.

The recruitment consultancy moved from manual commission calculations to an automated reporting system. This change enabled automatic monthly calculations and trend forecasting, reducing administrative time by 4 hours per week and eliminating calculation errors.

Championing your business growth at every stage.

24/7 Support

Anytime, anywhere. We aim
to respond within 2 hours of receiving your enquiry.

Training

We provide training on all implemented changes to empower you and your team.

Frequently asked questions

What is process optimisation?

Process optimisation improves or redefines existing workflows to minimise wasted time and effort, boosting productivity and scalability.

Why is process optimisation important for my business?

For growing businesses, inefficiencies like slow decision-making, excessive meetings, disorganised information, and incompatible software can hinder growth. Process optimization addresses these issues to streamline operations and support business expansion.

What steps will you take to optimise my business?

We start with a free consultation to understand your specific challenges. We then create a detailed ‘Proposed Approach document outlining our findings and solutions. Afterward, we'll review this document with you in a face-to-face meeting to gather your feedback and answer any questions.

Will you be responsible solely for project management?

While we can manage projects, we offer greater value by driving the necessary changes. This includes leading workshops, mapping processes, creating reports, configuring software, and providing training.

Need some help and advice? We have a consultant
ready to provide you with a free tailored report.

Request a bespoke quote

Solving challenges to maximise your organisation's success.

We’ll develop a tailored communication strategy, implement a quick-win project plan, and provide knowledge transfer and training to ensure your team manages the new process.

We’ll develop a tailored communication strategy, implement
a quick-win project plan, and provide knowledge transfer and training to ensure your team manages the new process.